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Clear and straightforward refund terms for our bulletproof hosting services. Please read carefully before making any purchases.
247 Servers Hosting operates with a strict NO REFUND POLICY. All payments made for our services are final and non-refundable.
IMPORTANT: Once you make a payment for any of our services, you acknowledge and agree that the payment is non-refundable under any circumstances, including but not limited to:
| Service Type | Refund Status | Notes |
|---|---|---|
| All Hosting Services | NO REFUND | Web hosting, VPS, dedicated servers, game servers |
| Domain Registrations | NO REFUND | Domain fees are paid to registries and are non-refundable |
| Domain Transfers | NO REFUND | Transfer fees are non-refundable once initiated |
| SSL Certificates | NO REFUND | Once issued, SSL certificates cannot be refunded |
| Add-on Services | NO REFUND | All additional services and features |
Our strict no-refund policy is necessary for several reasons:
As a bulletproof hosting provider, we operate with higher risks and costs than traditional hosting companies. Our infrastructure, legal compliance, and operational costs require financial stability that refunds would compromise.
Refund policies are frequently abused in the hosting industry. Our no-refund policy prevents fraudulent activities, chargeback fraud, and service abuse.
When you purchase our services, we immediately allocate resources (server space, IP addresses, bandwidth) that cannot be recovered if a refund is issued.
SERVICE GUARANTEE: While we don't offer refunds, we do provide a 99.9% uptime guarantee with service credits for downtime exceeding our SLA. This is our commitment to service quality without compromising our no-refund policy.
We do not offer free trial periods for our bulletproof hosting services due to the nature of our business and potential for abuse.
You can choose between monthly, quarterly, semi-annual, or annual billing cycles. All payments are non-refundable regardless of the billing cycle selected.
You may cancel your service at any time through your client area. Cancellation stops future billing but does not entitle you to a refund for any unused portion of your current billing period.
CANCELLATION NOTE: When you cancel, your service will remain active until the end of your current paid period. No refunds will be issued for the remaining time. Set cancellation reminders if you don't wish to continue service.
Filing a chargeback or payment dispute for services received is considered fraud and will result in:
If you have any issues with our services, please contact our support team before taking any other action. We're committed to resolving issues and providing excellent service.
You are responsible for ensuring your payment method has sufficient funds and is valid. Failed payments may result in service suspension until payment is received.
While we don't offer refunds, we do provide service credits in specific situations:
If our uptime falls below 99.9% in any calendar month, you may request a service credit for that month. Credits are applied to future billing cycles, not refunded as cash.
For significant service issues that our team cannot resolve, we may offer service credits at our discretion. These are always credits, not cash refunds.
Service credit requests must be submitted through your client area within 7 days of the incident. Credits are issued at our sole discretion.
It is your responsibility to:
By making a purchase, you acknowledge that you have read, understood, and agree to this no-refund policy.
QUESTIONS? If you have any questions about this policy or our services before purchasing, please contact our sales team. We're happy to provide information to help you make an informed decision.
We reserve the right to update this refund policy at any time. Changes will be posted on this page with an updated "Last Updated" date.
Your continued use of our services after policy changes constitutes acceptance of the updated policy.
FINAL REMINDER: ALL PAYMENTS ARE FINAL AND NON-REFUNDABLE. Do not purchase our services if you are not certain they meet your needs. We provide detailed service information, specifications, and support to help you make an informed decision before purchasing.
Contact our sales team with any questions about our services before making a purchase.
Contact Sales Team