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Privacy Policy

Our commitment to protecting your privacy and data. Learn how we collect, use, and safeguard your information in our privacy-focused hosting environment.

No Logs Policy
Data Protection
Encrypted Communications
GDPR Compliant

No Logs Policy

We do not monitor or log your browsing activity, connection logs, or metadata. Your online activities remain private.

Anonymous Registration

We don't require personal information for registration. Use pseudonyms and cryptocurrency for maximum privacy.

Offshore Data Protection

Our servers are located in privacy-friendly jurisdictions with strong data protection laws.

Last Updated: January 04, 2026 | Effective Date: January 15, 2024

OUR PRIVACY PHILOSOPHY: At 247 Servers Hosting, we believe privacy is a fundamental human right. We're committed to collecting minimal data, protecting what we do collect, and being transparent about our practices. Our services are designed from the ground up to protect your privacy.

1. Introduction

247 Servers Hosting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hosting services, websites, and related applications (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

This Privacy Policy applies to information we collect through our Services, as well as any other related communications. It does not apply to information collected by third parties, including through any application or content that may link to or be accessible from our Services.

2. Definitions

  • "Personal Data" means any information relating to an identified or identifiable natural person.
  • "Processing" means any operation performed on Personal Data.
  • "Data Controller" means the entity that determines the purposes and means of processing Personal Data.
  • "Data Processor" means the entity that processes Personal Data on behalf of the Data Controller.
  • "GDPR" means the General Data Protection Regulation (EU) 2016/679.
  • "No Logs Policy" means our commitment to not store connection logs, browsing history, or metadata.

3. Data We Collect

We collect minimal data necessary to provide our Services. The data we collect depends on how you interact with us.

3.1 Information You Provide Directly

Data Category Examples Purpose
Account Information Username, email address (optional), password Service delivery, authentication
Billing Information Payment method, transaction ID, billing address (if provided) Payment processing, invoicing
Communication Data Support tickets, emails, chat messages Customer support, service improvement
Service Data Domain names, server configurations, service preferences Service delivery, customization

ANONYMOUS OPTION: You can register with a pseudonym and use cryptocurrency for payments, minimizing the personal data you provide. We don't require real names, addresses, or phone numbers.

3.2 Information Collected Automatically

Data Category Examples Purpose
Technical Data IP address (temporarily), browser type, device information Security, troubleshooting, analytics
Usage Data Pages visited, features used, time spent Service improvement, analytics
Log Data Error logs, access logs (minimal) Security, troubleshooting

IMPORTANT: We operate a strict No Logs Policy for our hosting services. We do NOT log:

  • Your browsing history or online activities
  • Connection timestamps or duration
  • Data content or metadata of your communications
  • DNS queries or destination IP addresses

3.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Payment processors (transaction confirmation only)
  • Business partners (with your consent)
  • Publicly available sources

4. How We Use Your Data

We use your information only for legitimate business purposes:

4.1 Service Delivery

  • To provide, maintain, and improve our Services
  • To process your transactions and send related information
  • To authenticate your access to the Services
  • To provide customer support

4.2 Communication

  • To send service-related announcements
  • To respond to your comments and questions
  • To send administrative information

4.3 Security & Compliance

  • To protect against, identify, and prevent fraud
  • To comply with legal obligations
  • To enforce our terms and policies

4.4 Analytics & Improvement

  • To understand how our Services are used
  • To develop new products and services
  • To conduct research and analysis

ANALYTICS NOTE: Any analytics we perform are done on aggregated, anonymized data that cannot be traced back to individual users.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We only share your data in the following limited circumstances:

5.1 Service Providers

We may share your information with third-party vendors who provide services on our behalf:

  • Payment Processors: To process your payments
  • Infrastructure Providers: Data centers and network providers
  • Support Services: Customer support platforms

All service providers are contractually obligated to protect your data and use it only for the services they provide to us.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

LEGAL DISCLOSURE POLICY: Due to our offshore server locations and privacy-friendly jurisdictions, we only respond to legal requests that:

  • Come from legitimate law enforcement in the server's jurisdiction
  • Are properly formatted with all required legal documentation
  • Comply with the laws of the server's jurisdiction
  • Follow proper international legal procedures

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

6. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Type Retention Period Notes
Account Information While account is active + 30 days after termination Extended if required for legal compliance
Billing Records 7 years For tax and financial reporting
Support Communications 3 years For service improvement and reference
Server Logs 72 hours maximum For security and troubleshooting only
Backup Data 30 days Automatically deleted after retention period

DATA DELETION: You can request deletion of your data at any time (subject to legal retention requirements). When we delete data, we use secure deletion methods to prevent recovery.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7.1 Security Measures

  • Encryption: Data in transit is encrypted using TLS 1.3. Data at rest is encrypted using AES-256.
  • Access Controls: Strict access controls and authentication mechanisms.
  • Network Security: Firewalls, intrusion detection, and DDoS protection.
  • Physical Security: Secure data centers with biometric access controls.
  • Regular Audits: Security audits and vulnerability assessments.

7.2 Incident Response

We have established procedures to handle potential data breaches, including:

  • Immediate investigation and containment
  • Notification to affected users when required by law
  • Cooperation with authorities when necessary
  • Post-incident review and security improvements

SECURITY PHILOSOPHY: We follow the principle of "security by design" - security measures are integrated into our systems from the initial design phase, not added as an afterthought.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You have the right to request copies of your personal information.

Right to Rectification

You have the right to request correction of inaccurate information.

Right to Erasure

You have the right to request deletion of your personal information.

Right to Restrict Processing

You have the right to request restriction of processing your information.

Right to Data Portability

You have the right to receive your data in a structured, commonly used format.

Right to Object

You have the right to object to certain types of processing.

8.1 Exercising Your Rights

To exercise any of these rights, please contact us using the information in Section 14. We will respond to your request within 30 days, subject to legal limitations and verification of your identity.

8.2 GDPR Specific Rights

For users in the European Economic Area (EEA), we comply with GDPR requirements including:

  • Lawful basis for processing (contract, consent, legitimate interest)
  • Data protection impact assessments
  • Appointment of a Data Protection Officer (contact: dpo@247servers-hosting.com)

8.3 California Privacy Rights

California residents have additional rights under the CCPA/CPRA, including:

  • Right to know what personal information is collected
  • Right to opt-out of sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising privacy rights

9. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website.

9.1 Types of Cookies

Cookie Type Purpose Duration
Essential Cookies Required for website functionality Session
Preference Cookies Remember your settings and preferences 1 year
Analytics Cookies Help us understand website usage 2 years
Security Cookies Support security features Session

9.2 Cookie Management

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. However, disabling essential cookies may affect website functionality.

TRACKING POLICY: We do not use third-party advertising cookies or tracking pixels. We respect Do Not Track (DNT) signals, though not all browsers support DNT.

10. Third-Party Services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party services.

10.1 Payment Processors

When you make payments, you provide payment information directly to our payment processors. We only receive confirmation of payment, not your full payment details.

10.2 External Links

We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Our servers are located in multiple countries, including the Netherlands, Singapore, United States, Russia, and Germany. When you use our Services, your data may be transferred to and processed in these countries.

We ensure appropriate safeguards for international data transfers, including:

  • Standard Contractual Clauses (SCCs) for transfers from the EEA
  • Data processing agreements with all service providers
  • Assessment of data protection laws in destination countries

JURISDICTIONAL NOTE: You can choose your server location during signup. Different locations have different data protection laws. We select jurisdictions with strong privacy protections.

12. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.

If you believe we might have any information from or about a child under 18, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the updated policy on our website
  • Notify you of material changes via email or in-service notification

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

CONTINUED USE: Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the changes. If you do not agree with the changes, you should discontinue use of our Services.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

14.1 Primary Contact

  • Email: privacy@247servers-hosting.com
  • Support Tickets: Through your client area (preferred method)
  • Postal Address: Attention: Privacy Officer, 247 Servers Hosting

14.2 Data Protection Officer (GDPR)

  • Email: dpo@247servers-hosting.com
  • Purpose: For GDPR-related inquiries and data protection matters

14.3 Response Time

We strive to respond to all privacy-related inquiries within 30 days. For urgent matters, please use our support ticket system.

YOUR PRIVACY MATTERS: We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy reflects our dedication to transparency and data protection in our privacy-focused hosting services.